Get in touch
Questions about the course, the notebooks, or your order — send a note and we’ll get back to you.
This is not a tip line
This address is for questions about the course, the notebooks and your order. Please do not send information about a missing or unidentified person here.
Case Compare is not a law enforcement or investigative service and cannot act on case information. Information about a case belongs with the agency investigating it — the law enforcement agency, medical examiner or coroner’s office named on the case record you are working from. If you believe you have found something, contact that agency directly, and give them your documentation.
[Needs copy]Her wording for the notice above. The line is required — a public contact address on a missing-persons brand will receive case information whether or not it invites it — so it has been written here to the requirement rather than left blank. She should put it in her own words before launch.
Support
- support@casecompare.com
- What support can help with
- Course access, notebook and add-on orders, shipping, and payment or receipt questions.
- What support cannot help with
- Case information, possible matches, or anything about a specific missing or unidentified person. That belongs with the investigating agency.
- Response time
- [Needs copy] How quickly she wants to promise a reply. Do not state a time she has not agreed to.
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How this form works. The site is static, so the form has no server to post to. Submitting opens your own email app with the message already written, addressed to support — nothing is sent silently and nothing is stored here. If a hosted form handler is added later, only the submit handler in js/site.js changes.
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